![]() ![]() When someone talks about a simulator, the fact that “it doesn’t feel like the real thing” almost always comes up. The minimum charge for a recertification will be $1,000 per system plus the actual cost of repairs, travel/lodging, etc. After that time, customers wishing to purchase a Service Agreement will be required to undergo a recertification process and pay for an on-site inspection, replacement parts and travel expenses to bring the product configuration up to current standards. Malfunctioning parts replaced at the current quoted component cost plus shippingĬustomers may enter into a Redbird Service Agreement up to 90 days after expiration of the Warranty or an existing Service Agreement.Access to our online knowledge database.Live phone support available M–F 7:30 AM‐6:00 PM (CST). ![]() ![]() On‐site break‐fix and support is available and is billed at $100.00 per hour with a 2 hour minimum per trip.Malfunctioning parts replaced at no charge (excluding shipping outside the continental U.S.).All Service Agreements are billed quarterly based on your actual usage with a maximum of 1,400 hours a year. After your one year warranty expires you have the option to choose one of two Service Agreement levels for the next 12 months. ![]()
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